T.A Conciergerie 
The service of a changing world


T.A Conciergerie is a T for Tessa and A for Anaïs, TAC !

We are a concierge service specialized in para-hotel, our goal is to satisfy all our customers: owners and travellers.

Owners, we offer services according to your needs, more than just proprety  we are a team. Discover a human relationship, simple and personalized communication, welcome to T.A.C.

Travellers, we are here to help you spend a dream vacation! Enjoy services like T.A Breakfast, T.A Bar, linen rental and much more.

T for Tessa

Tessa chose to settle in Châtel ten years ago (already!), that’s when she fell in love with this mountain village and met Anaïs.

Get a degree in Administrative, Sales, Service and Customer Relations, she is the Chief Administrative and Figures Officer and has a naturally warm welcome.

From the first contact, you will fall under his spell. Funny, sensitive and rigorous Tessa is one of the two essential ingredients for TAC magic to work ❤️

A for Anaïs

Anaïs, the second magic ingredient, born in Châtel.

It grows in the walls of the family hotel. 2 years of studies at the Lausanne hotel school, Anaïs then joined the family business several years before embarking on the TAC adventure ❤️

Energetic and full of humour, boredom is not a word that fits into his vocabulary! Satisfying customers runs in its veins naturally with a predilection for marketing and communication

T.A Conciergerie est à votre écoute


Des vrais professionnel à votre service


Rien n'ai laissé au hasard

attention to detail

T.A Conciergerie s'engage au secret professionnel



respect, simplicity and communication are the foundations of our philosophy, for the rest hakuna matata


You own a proprety, how does it work?

T.A Private conciergerie offers a multitude of services to support you in the management of your proprety

Upon booking confirmation, we will ensure the correspondence, the welcoming of your guests, the control of your accommodation, the cleaning at the end of your stay and much more...

The way we work

Check-in will be from 4.00 pm to 8.00 pm, your customers will be welcomed by us. A tour of your proprety will be done to create that “homey feeling”

Check-out will be from 8:00 am to 10:00 am, an end-of-stay check with the customers will be organised. We will work with you to create the terms and conditions for your property and provide them to your guests

A correspondence will be established with your customers as soon as the booking is confirmed,

to present the “à la carte” services of “T.A Conciergerie”, which will be modified to their needs, as well as the presentation of the resort of Châtel, its surroundings, and events taking place during their stay

Cleaning of your property with organic and eco-friendly household products and Covid-19 disinfection with virucide EN-14476

Contact us for a personalized offer

"A la carte" Services

  • Delivery of the keys

  • Receipt of your delivery of wood or pellets

  • Receipt of your packages

  • Liaison with a local handyman for any type of intervention . Opening of the premises and reporting with pictures

  • Organisation of professional photos

  • Deep-cleaning of your property with organic and eco-friendly household products after each season

  • household linen

  • Opening of your accommodation before your arrival

our vacation rentals

On vacation in the area?

You just booked your rental for a dream vacation in our region, don’t know where to start in the organization?

Upon booking, we will contact you and send you a welcome booklet you will find in it the activities to do in the area (the one that is cool!), the Wi-Fi code but also our TAC services

Do not hesitate to contact us if you wish to book our services without further delay.

T.A concierge at your service

  • Grocery delivery

  • Booking instructor/ guide

  •  Delivery of breakfasts and/or bread at the door of the dwelling

  • Private sports coach

  • Linen & bathroom rental & bed made on arrival

  • Daily cleaning and bedding service
    Dry Cleaner Service

For all other requests, we will carefully review to satisfy you

Châtel and these activities

100% natural spaces, all affiliated with the Flocon Vert label, these dedicated activities are conducive to finding balance with family or friends

  • Farm visiting
  • Fabrication of Abondance cheese
  • Snack to discover local products
  • Snowshoeing trip alone or with a guide
  • Dog sledding, summer and winter
  • Discovery of the Vonnes lake site
  • Bars, restaurants, tobacco shop, pharmacy
Domaine Skiable de Châtel, Portes du Soleil

Ski area

Châtel is in the heart of the French-Swiss ski area of Portes du Soleil.
This ski area is one of the largest in Europe with 12 linked ski resorts: 8 French as Avoriaz, Morzine, Montriond, Les Gets, St Jean d'Aulps, Abondance, La Chapelle d'Abondance and Châtel, and 4 Swiss resorts: Champéry, Torgon, Morgins, Les Crosets - Val d'Illiez - Champoussin.
You'll find there 300 ski slopes and 197 ski lifts available with a unique ski pass!


Domaine Skiable de Châtel, Portes du Soleil


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