We are a concierge service specialized in para-hotel, our objective is to satisfy all our owners and vacationers.
Owners we offer services according to your needs. More than just owners we team up. Discover a relationship of trust, simplicity and personalized communication.
Welcome to TAC !
Vacationers we are here to make your holiday a dream!
Enjoy services like T.A Breakfast, T.A Bar, laundry rental and much more.
Tessa chose to settle in Châtel ten years ago (already!), that’s when she fell in love with this mountain village and met Anaïs.
With a degree in administrative management, sales, service and customer relations, she is the Chief Administrative and Numbers Officer and has a naturally warm welcome.
From the first contact, you will fall under his spell. These her childhood was rocked by the waves of Hossegor and Capreton where she went for 10 years with these grandparents. Funny, sensitive and rigorous Tessa is one of the two essential ingredients for TAC magic to work ❤️
Anaïs, the second magic ingredient was born in Châtel.
It grows within the walls of the family hotel. 2 years of studies at the hotel school in Lausanne, Anaïs then joined the family business several years before embarking on the TAC adventure ❤️
Energetic and full of humor, boredom is not a word that fits in his vocabulary! Her dream is to have a place to work in the sea and the mountains. Satisfying customers flows naturally with a predilection for marketing and communication
Owner or traveller?
We have the service or services made for you!
T.A Conciergerie offers a multitude of services to accompany you in the management of your rentals. As soon as the booking confirmation is confirmed, we will ensure the correspondence, the reception of your guests, the delivery of the key, the cleaning at the end of the stay, the rental of linen or laundry... And so much more!
The way we work
Our Co-Hote service is created to help you set up and manage your booking platforms. Free yourself from repetitive requests and complicated schedules to save your time.
Check-ins are made from 5pm to 9pm. Holidaymakers are welcomed by us. A visit of your property, to facilitate the installation will be made at each arrival. This is not an inventory. Caution the sureties are at the expense of the owner.
Check-outs take place from 7am to 9am. A check-out of the accommodation with the holidaymakers will be organized as well as a debriefing of their stay. An internal regulation of your accommodation can be created with you and sent by email.
A connection will be established with your holidaymakers as soon as the booking confirmation to present the services à la carte of T.A Conciergerie dedicated to them, as well as the presentation of the station of Châtel, its surroundings.
The cleaning of your property will be carried out by us at the departure of your vacationers
Contact us for a personalized offer
Management Co-Host monthly service
Receiving your delivery of wood or pellets
Receiving your packages
Contact with a local craftsman for any type of intervention
Opening of the premises and report of the intervention with photos
End of stay cleaning for you and your vacationers (service sold in package only)
Opening of your accommodation before your arrival
Laundry service or linen rental and bathroom
Regular visits monthly service
Upon booking, we will contact you. A welcome booklet will be sent automatically by Jana (our channel manager). In this booklet you will find the activities to do in the surroundings (the ones that are cool!), the Wi-Fi code but also our TAC services. A week before your arrival, a pre-checkin text will arrive on your mobile, don’t forget to complete it.
You just booked your apartment for a dream vacation. Don’t know where to start? Give us the highlights and we’ll take care of the rest.
Do not hesitate to contact us if you wish to book our services without further delay.
Creation of your 100% personalized holiday program
Booking ski instructor/ guide
Booking surf court for ocean side
Private sport coaching
Rental of linen & bathroom
Bed made on arrival
For all other requests, we will study them carefully to satisfy you
T.A Conciergerie is present in Haute Savoie in the resort of Châtel as well as on the Landes coasts in Hossegor
We created the Châtel concierge in 2020 and are happy to work in an idyllic mountain setting.
We fell in love with Hossegor and decided to create a concierge in this beautiful Landes region ♥
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